Wright Chat login issues

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ericallixrogers
Posts: 3
Joined: Tue Mar 03, 2020 9:57 am

Wright Chat login issues

Post by ericallixrogers »

We have heard from some users that Wright Chat is not accepting your passwords or allowing you to log in. We are looking into this issue but may not be able to resolve it immediately. You may want to try resetting your password if you experience this: app.php/user/forgot_password

We apologize for the inconvenience, and hope to have Wright Chat back up and running normally soon!


Eric Rogers
Manager of Events & Communications
Frank Lloyd Wright Building Conservancy

peterm
Posts: 6321
Joined: Thu Mar 13, 2008 10:27 am
Location: Chicago, Il.---Oskaloosa, Ia.

Re: Wright Chat login issues

Post by peterm »

I created a new password, and was then able to login.

SREcklund
Posts: 824
Joined: Tue Feb 26, 2013 8:24 pm
Location: Redondo Beach, CA

Re: Wright Chat login issues

Post by SREcklund »

It let me in without issues. Maybe the rest of you forgot to pay your dues ... :twisted:
Docent, Hollyhock House - Hollywood, CA
Humble student of the Master

"Youth is a circumstance you can't do anything about. The trick is to grow up without getting old." - Frank Lloyd Wright

SDR
Posts: 20771
Joined: Sat Jun 17, 2006 11:33 pm
Location: San Francisco

Re: Wright Chat login issues

Post by SDR »

The link above worked for me. Thanks, Eric and Peter.

S

DRN
Posts: 4139
Joined: Mon Jul 10, 2006 10:02 am
Location: Cherry Hill, NJ

Re: Wright Chat login issues

Post by DRN »

The above noted reset worked for me as well. I was concerned when I was prompted for the email address I originally registered with, as that address no longer exists. I typed the address I have received notification for PM’s with instead, and thankfully that worked.

Roderick Grant
Posts: 10890
Joined: Wed Mar 29, 2006 7:48 am

Re: Wright Chat login issues

Post by Roderick Grant »

As Mr. Ecklund's comment implies, perhaps those of us who are FLWBC members are not having the problem?

DRN
Posts: 4139
Joined: Mon Jul 10, 2006 10:02 am
Location: Cherry Hill, NJ

Re: Wright Chat login issues

Post by DRN »

I pay my “utility bill” quarterly. I believe membership status is irrelevant to this issue.

Admin
Site Admin
Posts: 28
Joined: Wed Jan 05, 2005 6:10 pm

Re: Wright Chat login issues

Post by Admin »

Hi all,

Conservancy membership status does not affect anyone's access to Wright Chat. In fact, whatever glitch has affected some of your logins, also directly impacted our *Administrator* login, which was not functional for several days. This has been resolved.

If you are having login issues:
1. Please try the password re-set process: app.php/user/forgot_password
2. If that fails, please email preservation@savewright.org from the email address associated with your account. Please include your username and a NEW password for Wright Chat. I suggest using a random password generator to create a secure password that you will use uniquely for this site, since you have to send it to me by email to be put in. (If you are not comfortable doing this, we will need to schedule a phone call. Please email to start that process.)

Thanks!

Eric Rogers
Manager, Events & Communications

SelmaAdam
Posts: 1
Joined: Thu Aug 19, 2021 4:59 pm

Re: Wright Chat login issues

Post by SelmaAdam »

The link provide worked . THANKS for the link .

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